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Terms and conditions

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Terms and conditions 2018-06-05T19:01:47+00:00

Dispatch Time

Shipments

Shipping fees are different for each country.

Our shipment costs and delivery time are:

Spain

Standard shipping (2-3 working days) 7€

Express shipping (24h) 12€

Free shipping from 150€

European Union

Standard shipping (3-4 working days) 10€

Express shipping (24h) 19€

Free shipping from 200€

International

Standard shipping (4-7 working days) 50€

Returns and Exchanges

Returns are admitted for size changes. In this case Monge Shoes will be in charge of the shippment expenses.

Returns and cancelations are not admitted, except for manufacture and quality problems.

You have a period of 14 days from the date of receipt to return or exchange the item.

The product must not have been used and must be returned in the condition in which it was sent, and in the original packaging.

Returns and exchanges must be made through our offices:

Monge Estudio, Att. Costumer Service.

C / Colom, 8 (Local). 07001 Palma de Mallorca, Islas Baleares. SPAIN.

Refunds will be similar to the method of payment chosen by the customer to place their order.

Cash on delivery returns will not be accepted under any circumstances.

If you have any queries, doubts, claims or suggestions about your order or purchasing via the Internet, you may send us an e-mail to: info@mongestudio.con or by telephone: (+34) 971 71 99 65.

Purchase conditions

Payment and security

Monge Estudio will only accept payments made by using credit or debit cards as shown on the payment page, PayPal and Banc Transfer. No other form of payment other than those mentioned before will be accepted.

Monge Estudio will not accept any responsibility for delays in delivering merchandise resulting from lack of authorization by the bank.

Monge Estudio reserves the right to withhold any order for security reasons. Customers affected will be notified. We also reserve the right to cancel an order if we cannot verify the shipment and/or billing details, but we shall notify you if this happens.

Content

This website (www.mongestudio.com) is owned by Monge Estudio and hereinafter “we”, “our”, “us”.

Please read these Terms and Conditions carefully before placing any orders on this website. By accessing and using this website you agree to these Terms and Conditions.

If you are under 18, you must inform your parent or guardian about these Terms and Conditions and the Privacy Policy and they must signify their acceptance of these before you register to use this website.

Intellectual Property Rights

All intellectual property rights (including copyright, patents, trademarks, trade names, database rights and design rights) to all of the information and material (including all text logos, graphics and software) provided through this website shall remain the property of Monge Estudio or its associated companies.

Your use of this website and its contents grants no rights or transfer to you in relation to any copyright, designs, trademarks and any other intellectual property rights relating to the Content.

Liability Limits

In no event shall Monge Estudio be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due and/or pursuant to your use of this website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

We may include hyperlinks on this website to other websites or resources operated by third. Monge Estudio is not responsible for the content or accuracy of any off-site pages

Compensation

At our request, you agree to compensate us fully, defend us and hold us harmless immediately on demand, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of these Terms and Conditions by you including the use by any other person accessing this website using your account as a result of your action or inaction.

Registration

When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. You may also want to review our Privacy Policy.

Privacy Policy

The information or personal data you provide will be treated in accordance with the Spanish Organic Law 15/1999 on the Protection of Personal Data. By using this website you consent to the processing of such information and data and declares that all information or data you provide are accurate and correspond with reality.